Privacy Policy

h5v87 ("we", "us", "our", or "the Platform") is an internationally operated online betting and gaming platform accessible at https://h5v87.vip. We offer sportsbook wagering, live casino games, togel (Indonesia's traditional numbers lottery) draws, card games including sakong, slot titles, and related entertainment products — all denominated in Indonesian Rupiah (IDR) and supported by 24/7 Indonesian-speaking customer service.

For the purposes of this Privacy Policy, h5v87 is the data controller — meaning we determine why and how your personal data is processed. If you have any questions about this policy or wish to exercise your data rights, please contact our support team using the details provided in Section 13.

This Privacy Policy applies to all players, visitors, and prospective registrants who access h5v87 through any device or browser. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy in full. This policy should be read alongside our Terms & Conditions, which govern the wider relationship between you and h5v87.

The categories of personal data we collect depend on your relationship with h5v87. The table below summarises what we collect and from whom:

h5v87 collects personal data through three primary channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, update your account profile, respond to a survey, or participate in a promotion.
• Automatically: When you visit or use the h5v87 platform, our servers automatically record technical data such as your IP address, device identifiers, session duration, pages visited, games played, and bet activity. This data is collected via server logs, cookies, and similar tracking technologies (see Section 8 for full cookie details).
• From third parties: We may receive identity and address verification data from KYC service providers, fraud-prevention databases, and payment processors. We may also receive technical data from analytics partners to help us understand platform performance. All third-party data sources are contractually obligated to provide data lawfully and in compliance with applicable data protection standards.

h5v87 does not purchase personal data lists from brokers, nor do we collect data from your social media profiles unless you voluntarily provide a social media contact during support interactions.

We process your personal data only where we have a clear, lawful purpose for doing so. The table below maps each processing activity to the legal basis that authorises it:

Where processing is based on consent — principally marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

h5v87 does not sell, rent, or share your personal data with third parties for their own marketing purposes. We share data only in the following strictly limited circumstances:

• Payment processors and banking partners: To execute your deposit and withdrawal instructions, we share the minimum necessary financial and identity data with your chosen payment channel (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, or LinkAja). These entities process data under their own privacy policies and are subject to Indonesian banking regulations.
• KYC and identity verification providers: We engage specialist third-party services to verify the authenticity of identity documents and to cross-reference addresses and sanctions lists. These providers access only the data necessary to complete the verification check.
• Fraud prevention and AML platforms: We participate in industry fraud-prevention networks to identify and block fraudulent account activity. Anonymised risk signals may be shared with these networks.
• Game software providers: When you play a casino or slot game supplied by a third-party studio (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Pocket Games Soft), your session data and bet history for that game are processed by the provider's servers. These studios are contractually required to protect your data and may not use it for independent marketing purposes.
• Sports integrity bodies: Where a betting pattern triggers a sports integrity alert, we may share relevant wagering data with the relevant governing body (e.g., FIFA, AFC, or the Football Association of Indonesia) under our commitment to clean sport.
• Regulatory and law enforcement authorities: We will disclose personal data to competent authorities where required by a valid court order, subpoena, or equivalent legal instrument, or where we are required to report suspicious activity.
• Platform infrastructure providers: Our hosting, content delivery, and database providers access server-level data to operate the platform infrastructure. All such providers are bound by data processing agreements.

h5v87 applies a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our key technical and organisational safeguards include:

• Transport Layer Security (TLS 1.3): All data in transit between your browser or app and our servers is encrypted using TLS 1.3 with 256-bit AES ciphers.
• At-rest encryption: Personal data stored in our databases is encrypted at rest. KYC documents and identity files are stored in isolated, access-controlled vaults with additional encryption layers.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to sensitive data undergo background screening and are bound by confidentiality obligations.
• Intrusion detection and monitoring: Our infrastructure is monitored 24/7 by automated security systems that flag and respond to anomalous access patterns in real time.
• Penetration testing: h5v87 commissions independent penetration tests at least twice per calendar year to identify and remediate potential vulnerabilities before they can be exploited.
• Incident response: In the event of a data breach that is likely to result in a risk to your rights, h5v87 will notify affected players without undue delay and will take all reasonable steps to contain and investigate the breach.

Despite our extensive safeguards, no online platform can guarantee absolute security. You play an important role in protecting your own account — use a strong, unique password, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect unauthorised access to your account.

h5v87 retains personal data for as long as your account remains active and for a defined period thereafter, consistent with our legal obligations and legitimate business purposes. The general retention schedule is as follows:

Upon expiry of the applicable retention period, personal data is either securely and irreversibly deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained for statistical and analytical purposes without time limit.

h5v87 uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the platform, remember your preferences, maintain your login session, and measure platform performance. The categories of cookies we use are as follows:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred deposit method, and responsible gaming display settings. Disabling these cookies may reduce platform convenience.
• Performance and analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where sessions originate, and which features are used. This data is used solely to improve the h5v87 experience.
• Security cookies: Detect and prevent fraudulent activity, multiple-account creation, and bot access. These are essential for account security and cannot be disabled.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies; however, blocking strictly necessary or security cookies will impair your ability to log in and use the platform. Your cookie preferences are respected going forward but do not apply retroactively to data already collected.

As a player on h5v87, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 24 hours (WIB) and respond substantively within five business days.

h5v87 is strictly an adults-only platform (21+). We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. Age verification is a mandatory step during registration and is enforced again at the point of first withdrawal through our KYC process.

If h5v87 has reasonable grounds to believe that a registered player is under the age of 21, the account will be immediately suspended. A KYC document request will be issued, and the player will be given 14 calendar days to provide satisfactory proof of age. If proof of age cannot be provided, the account will be permanently closed, all wagers will be voided, and any funds on the account will be returned to the source payment method.

If you are a parent or guardian and believe that a minor in your household has accessed h5v87, please contact our support team immediately at [email protected]. We will investigate the matter urgently and take all appropriate action, including account closure and full refund of any deposits made, within one business day of your report.

We encourage parents and guardians to make use of parental control software to prevent underage access to online gaming platforms. For information on responsible gaming tools available on h5v87 — including deposit limits, session time-outs, and self-exclusion — please visit our Responsible Gaming page.

h5v87 operates server infrastructure in multiple geographic locations to ensure platform performance and resilience for players across Indonesia — from Jakarta and Surabaya to Medan, Bandung, Bali, Yogyakarta, Makassar, and Semarang. As a result, your personal data may be stored on or transferred to servers located outside Indonesia.

Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that offered under Indonesian law, h5v87 implements appropriate safeguards to protect your data. These safeguards include:

• Standard contractual clauses or data processing agreements with all third-party recipients that impose equivalent data protection obligations.
• Encryption of data in transit and at rest for all cross-border transfers.
• Access restrictions ensuring that only authorised personnel in the receiving jurisdiction can access the transferred data.

By using h5v87, you acknowledge and consent to the transfer of your personal data to our servers and service providers in other countries, subject to the safeguards described above.

h5v87 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The version number and effective date at the top of this page identify the currently operative version.

Where changes are material — for example, the introduction of a new category of data processing, a new third-party data-sharing arrangement, or a significant change to retention periods — h5v87 will notify registered players by email at least seven calendar days before the changes take effect. For minor or administrative updates, the revised policy will be published on this page without individual notification.

Your continued use of h5v87 after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the changes, you should cease using the platform and submit an account closure request before the effective date. Archived versions of this policy are available upon request from the support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way h5v87 processes your personal data, please contact our dedicated Data Protection team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.

When submitting a data rights request, please include your registered email address and, where relevant, your account username, so that we can verify your identity before processing the request. h5v87 will never charge a fee for handling a legitimate data rights request.

For complaints that cannot be resolved directly with h5v87, you retain the right to escalate to the relevant data protection authority in your jurisdiction. h5v87 will cooperate fully with any regulatory investigation in good faith.